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This store has earned the following certifications.
LASTING COMFORT: - Arch Support for Stress Relief: Our shoes feature arch support that improves foot and leg alignment, enhancing comfort and alleviating discomfort caused by flat feet (pronation), bunions, and arthritis. - Effective for Plantar Fasciitis and Achilles Tendonitis: Ideal for those suffering from heel pain and heel spurs, as well as Achilles tendon inflammation.
DEEP HEEL CUP: - Correct Foot Positioning: Designed with a deep heel cup to maintain accurate foot alignment and protect the heel during heavy impacts from walking or running. - Enhanced Stability: Stabilizes the foot to prevent unwanted movements and maintain proper tread and comfort.
PREMIUM EVA MATERIAL: - Superior Shock Absorption: Made from high-quality EVA material, providing excellent shock absorption and reducing foot fatigue. - Cool Fabric: The breathable fabric helps keep your feet cool, ensuring comfort throughout the day.
DESIGNED FOR EVERYDAY USE: - Moderate Support and Control: Provides the right level of support and control for your feet, suitable for various shoe types including work boots, basketball shoes, running shoes, and casual shoes. - Wide Fit Compatibility: Designed for wider, high-volume feet, offering a comfortable fit for a broad range of shoe styles.
CUSTOMER SERVICE: - Customer Support: If you receive a damaged package, an item in used condition, or have any questions about our products, please contact WALKHERO customer service. We are here to help. - Returning Items: Kindly keep the package intact before returning to avoid rejection due to a broken package.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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